What if I do not want to have my ID scanned at delivery? If you are expecting a delivery, please have your valid government-issued photo ID ready at the time of delivery. The software does not record or store any other personal data (e.g., driver's license number, birthdate, home address, etc.). Why is the FedEx driver asking to scan my ID at delivery?Įffective 06/28/22, FedEx will introduce scanning technology that electronically captures the recipient’s first initial, last name, and automatically verifies age requirements are met for deliveries requiring an adult signature. If this occurs, FedEx may no longer automatically reattempt delivery and the package will be taken to a nearby FedEx location to be held for you to pick up. In some situations, a label will be applied to the back of the doortag, because the driver was unable to leave the package due to signature requirements or package safety. This is only eligible for indirect signatures. This will authorize next-business-day delivery. If you are given the option to fill out a form and leave your signature on the door tag, then you can follow the prompts on the form and sign. Sign the back of the form on your door tag (if eligible).Text the word follow and your door tag number (located at the bottom of the doortag) to 48773 (ex: follow DT999999999999).Track online by entering in the tracking number located at the bottom of the doortag. You will get specific information about your missed shipment and your available delivery options.
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